Welcome to Kizara.in ,specializing in premium anti-tarnish stainless steel jewelry imported from Korea and China. These Terms & Conditions (“Terms”) govern your access to and use of the Website, including browsing, purchases, and services. By using Kizara.in, you agree to these Terms. If you do not agree, please do not use the site.
1. Acceptance of Terms
Your use constitutes acceptance of these Terms, our Privacy Policy, Shipping Policy, and Refund Policy. We may update these Terms; continued use implies acceptance of changes.
2. Eligibility
You must be 18 years or older and capable of forming a binding contract under Indian law. By using the site, you confirm eligibility.
3. Products and Descriptions
- All products are stainless steel jewelry with anti-tarnish coating, imported from Korea/China.
- Descriptions, images, and prices are accurate but not guaranteed; slight color variations may occur due to screens.
- Prices include applicable GST; we reserve the right to correct pricing errors.
4. Orders and Payment
- Orders are offers to purchase; we confirm via email/SMS.
- Payments processed securely via Razorpay (UPI, cards, net banking).
- No order confirmation until payment received and stock available.
- Free shipping on orders above ₹700; otherwise, standard rates apply.
5. Shipping and Delivery
- Deliveries across India in 2-6 business days via trusted couriers (trackable).
- Inspect packages on delivery; report damages immediately.
- Delays due to force majeure (weather, strikes) are not our liability.
6. Returns, Exchanges & Refunds
- 3-Day Return Window: Unused items in original packaging, unworn, with tags.
- No returns on custom, engraved, or hygiene-sensitive items (e.g., earrings post-removal).
- Process: WhatsApp within 3 days.
7. Damage Guarantee
If jewelry arrives damaged, report via WhatsApp/email within 48 hours for instant replacement or full satisfaction.
8. Anti-Tarnish Warranty
Our Korean/China-sourced stainless steel resists tarnish under normal use. Warranty covers manufacturing defects, not misuse (exposure to chemicals/perfumes).
9. Customer Support
- 24/7 via WhatsApp
- Email: kizarajewels@gmail.com
- Response within 12 hours.
10. GST Compliance
Invoices issued under GSTIN as per requirement.
11. Intellectual Property
All content (logos, images, text) is owned by Kizara. No unauthorized use permitted.
12. Limitation of Liability
Our liability is limited to product value. No consequential, incidental, or punitive damages. Products sold “as-is” beyond descriptions.
13. Force Majeure
Not liable for delays/failures due to events beyond control (acts of God, pandemics, etc.).
14. Governing Law
These Terms governed by Indian laws. Disputes resolved exclusively in courts of Delhi, India.
By placing an order, you confirm acceptance of these Terms.