Return & Refund Policy

At Kizara.in, we want you to love your anti-tarnish stainless steel jewelry. Here’s our simple policy:

Returns

  • 3-Day Window: Return unused items in original packaging with tags in case of received Damaged.
  • Making charges (3%) and GST deducted per regulations.
  • No returns on custom/engraved items or earrings (hygiene).

Refunds & Exchanges

  • Damaged Items: Instant replacement or full satisfaction within 48 hours.
  • Processing: 5-7 business days to original payment method.
  • Free return shipping for valid cases.

How to Return

  1. Email kizarajewels@gmail.com or WhatsApp with order details + photos.
  2. Receive return label.
  3. Ship back within 7 days.

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